Support

How can we help?

For app access, account, memory, Explain images or voice issues, contact support. Do not send sensitive information unless it is needed for the case.

Frequently asked questions

No. Gennay can offer support, structure and next steps, but it does not replace healthcare or professional help.

Yes. Private and memory-light flows are designed for situations where personal context should not guide the answer.

Gennay is app-first. Until final store links are connected here, support can help you find the right access path.